Last Updated: May 28, 2026

Peptide Refund & Return Policy

This Peptide Refund & Return Policy explains how Peptify Science handles order issues related to damaged shipments, incorrect deliveries, and limited support requests for research-use peptide products.

1. Policy Overview

All peptide sales on Peptify Science are final once an order has been successfully placed and delivered.

Due to the sensitive nature of research peptides and laboratory-use products, we do not accept returns or offer refunds after delivery. In limited cases involving damaged goods, incorrect shipments, or confirmed delivery failures, we may review requests for replacement or reshipment only.

2. Returns and Non-Returnable Items

Routine returns are not accepted once an order has been fulfilled.

The following are not eligible for return, refund, or exchange:

• Opened, altered, or used items
• Products not stored under recommended conditions after delivery
• Orders placed incorrectly by the customer
• Requests based on personal preference or change of decision

Once an order has entered processing or shipping stages, cancellations or return requests may not be approved.

3. Damaged or Incorrect Orders

If your shipment arrives damaged or contains incorrect items, please notify us within 48 hours of delivery.

To assist with a faster resolution, please provide:

• Your order reference number
• Clear images of the package label
• Photos showing packaging condition
• Photos of the affected product(s)

After review, Peptify Science may offer a replacement or reshipment depending on the situation. Refunds are not provided for peptide orders.

4. Lost Packages and Shipping Delays

If a shipment appears delayed, we will review tracking details and carrier updates before taking further action.

In cases where a package is reasonably confirmed as lost, we may provide a reshipment or replacement.

Delays caused by carriers, weather, customs, or high shipping volumes do not automatically qualify for compensation or refunds.

5. Cancellations and Order Changes

Requests for cancellation or modification must be submitted immediately after placing the order.

Orders that have not yet entered processing may be eligible for limited changes. Once an order has been packed or dispatched, modifications or cancellations are no longer possible.

6. Refund Policy

Peptify Science does not offer monetary refunds for peptide products.

All peptide purchases are final due to product integrity, safety, storage, and handling considerations. Any approved support resolution for damaged, incorrect, or lost shipments will be handled through review-based replacement or reshipment only, where applicable.

7. How to Request Support

To submit a request, please include:

• Your full name
• Order number
• Detailed explanation of the issue
• Relevant images or tracking details

8. Policy Updates

Peptify Science reserves the right to update or modify this policy at any time.

Any updates will be reflected on this page with a revised date.